So many people are doing things online, y’all. This became especially true during the pandemic. Online businesses boomed since folks couldn’t leave their homes—and there don’t seem to be signs of its slowing down. So, company owners should read this guide on how to improve customer satisfaction for online businesses to keep people happy. Include a Chat Feature Interacting with online customers can be tricky, y’all. It’s not like you can physically go up to them and ask if they Read more [...]